Frequently Asked Questions

Do I need a referral from a MD?

Yes, you are required to have a MD referral by your health insurance for you to be seen by a licensed physical therapist. You are allowed to see a PT with “Direct Access” in the state of Texas. “Direct Access” means you are able to go to a PT without a referral however your therapy is limited to 10-15 business days after which you will be REQUIRED to obtain a referral from an MD. If planning to go this route, you cannot use your health insurance for coverage. It is easier to have a referral on file from the beginning of your therapy to prevent any lapse in care.
What should I expect on my first visit to Physical Therapy?

The Physical Therapist will conduct an evaluation and examine the condition you are coming in for and will set up a treatment plan for you. Based on their findings, they will decide how often they want you to attend PT services.
Do you take my insurance?

We take a variety of health insurances ranging from Medicare, Medicaid, commercial, and marketplace health plans. Please contact us prior to your first visit to see if we participate with your specific health plan and to find out your coverage for PT services based on your individual policy.
What do I need to bring in on my first visit?

Please bring your ID and insurance card and your MD referral. Please arrive 15 minutes early to fill out necessary paperwork.
What is proper clothing for physical therapy?

We recommend wearing comfortable clothing such as t-shirts, sweatshirts, shorts, sweatpants, and tennis shoes. Refrain from wearing skirts or tight skinned clothing as it can limit proper examination and treatment
Is parking free?

Yes. All our locations have free parking.
How do I get in touch with you?

Our locations and our contact information can be accessed through our Contact Us page.
How do I request an appointment?

You can arrange an appointment by either calling one of our offices, or by filling out a request on our Request Appointment page.
Are you open late hours?

Yes, please contact our office for more information.
Are you open on the weekends?

Yes, we are open. Contact our office for more information.
Do you have same day appointments?

We do offer same-day appointments on a limited basis & upon availability and insurance coverage.